Privacy Principles

CMCS’s privacy and confidentiality commitment are based on the following set of principles.

• We only collect personal information that is required by law, funding bodies, or to provide our services successfully.
• We inform when and why personal information is collected and to whom else it is usually disclosed.
• We only collect sensitive information, such as health information, with consent unless necessary to prevent harm to life or health.
• We collect personal information directly from the individual unless they are a minor, under guardianship or have given consent for someone else to provide the information.
• We will ensure that information we hold is accurate, up–to–date and complete.
• We will protect records from loss, unauthorised access, misuse, modification, and disclosure and will ensure its appropriate disposal.
• We will provide access to private records to whom the record is about.
• We will allow people to correct any wrong, incomplete, or misleading personal information we hold.
• We will not use information for any other purpose except with consent unless necessary to prevent harm to life or health.
• We will not disclose information to any other person or organisation without consent unless necessary to prevent harm to life or health or is lawfully required.
• We only use client identifying codes if necessary and do not use the same codes as other agencies.
• Clients have the option of not identifying themselves if preferred.
• We will take all reasonable steps to de–identify health information before it is disclosed for data collection or research purposes.